NEC DSX Tips

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NEC DSX FAQ

How do I set the time/date on my DSX telephone?

  1. To change the time or date on your NEC DSX display telephone you will need to first       locate extension 300  (check the display or press the 6 on your keypad).
  2. Leave the handset down and press # 8 3
  3. Enter the time in 24-hour format
  4. Press the HOLD button
  5. Enter 2 digits for the month, 2 digits for the day and 4 digits for the year
  6. Press HOLD then Speaker to exit

 

How do I transfer a call to another extension or a voicemail box on my DSX telephone?

  • Transfer permits an extension user to send (i.e., extend) an active call to any other extension in the system. With Transfer, any extension user can quickly send a call to the desired co-worker. A call a user transfers automatically recalls if not picked up at the destination extension.

An extension user can Transfer both outside calls and Intercom calls.  There are 2 methods:

Screened Transfer – The transferring user announces the call to the destination before hanging up.

Un-screened Transfer – The transferring party extends the call without an announcement.

To Transfer a call:

  1. Do not hang up.
  2. Press the TRANSFER button.
  3. Dial your co-workers extension or press the button programmed for that user if available.
  4. Announce the call to your co-worker (screened transfer) or simply hang up to send the call through unscreened.

Tip: You can press the flashing line key to return to the call if your co-worker doesn’t want it. You can press the V-Mail button to send the call to your co-workers voice mail.

 

 

How do I program the speed dial buttons on my DSX telephone?

  • The personal speed dial buttons on the NEC DSX 22B Display Telephone and the DSX 34B Display Telephone are the ten buttons located directly below the display. The first of these buttons corresponds to speed dial bin 701 and the last speed dial 710. Once a speed dial number has been stored in a bin you can dial that number by simply pressing the corresponding button.

Programming

  1. Press the softkey under Menu
  2. Press the softkey under Spd
  3. Press one of the ten speed dial buttons that you want to program
  4. Press the HOLD button
  5. Dial 90 at the Line/Group/Intercom: Prompt (this will automatically select a line by inserting a 9)
  6. Press the HOLD button
  7. Enter the telephone number to store
  8. Press the HOLD button TWICE
  9. Enter the name for the speed dial number (this is used for directory dialing)
  10. Press the HOLD button
  11. Press the next speed dial button or Speaker to exit

 

How do I make a conference call on my DSX telephone?

  • The NEC DSX-40, DSX 80 and DSX 160 phone system can do a conference call with up to 8 members. This can be a combination of outside lines (up to the number of telephone lines you have from the phone company) and internal extensions. With the NEC phone system you can have a maximum of 8 simultaneous conferences.

To make a conference call on a NEC DSX-40, DSX-80 or DSX-160 telephone system:

While you are talking on an outside line or an intercom call:

  1. Press the CONF button (bottom right of phone).
  2. Press a line button, hotline button, dial an extension number or dial 9 followed by the telephone number you wish to add.
  3. Press the CONF button to start the conference.
  4. To add additional members repeat steps 1 – 3.

 

How do I change the name on my DSX telephone?

To change the name that is displayed on your NEC DSX 22B display telephone:

  1. Press the soft key under Menu
  2. Press the soft key under More until you see Name on your display
  3. Press the soft key under Name
  4. Press the Clear button to erase the current name and use the keypad to enter the new name
  5. Press the Speaker button to exit

If you are using the auto-attendant dial by name directory the name you program here will determine your listing in the directory. If you do not have Name as one of your soft key options then your station does not have the class of service to change names and it must be programmed from extension 100.

 

How do I connect a headset to my DSX telephone?

  • These instructions will work for the NEC DSX 34B Display Telephone and the NEC DSX 34B Super Display phone as well as the NEC DSX 22B Display phone.

The NEC 22B Display Telephone has a built in handset plug in the bottom of the phone eliminating the need for a headset amplifier.

Turn the 22B Display Telephone over and locate the jack on the bottom of the phone labeled “headset”. Simply plug the headset cord directly into the headset jack located on the bottom of the telephone. The cords for your handset and headset should be run through the two channels to keep the cords from tangling.